Wake Plans and Limits
Plan comparison
| Capability | Free | Paid/trial |
|---|---|---|
| Selected columns | Up to 5 | Up to 5 |
| Group-by dimensions | 1 | Up to 2 nested dimensions |
| Aggregate metrics | 1 | Multiple metrics within the five-field configuration limit |
| Issues loaded | Up to 500 per gadget load | Wake does not apply the 500-issue Free cap |
| CSV export | No | Yes, up to 1,000 rows per generated file |
| Main, Grouped, and Chart tabs | Yes | Yes |
| Resume after retryable interruption | Yes | Yes |
What "full paging" means
Paid/trial Wake continues requesting Jira pages instead of stopping at 500 issues. It does not bypass:
- Jira permissions;
- Jira API rate limits;
- Forge invocation limits;
- browser limits;
- deleted or changed filters; or
- transient platform failures.
A very large Paid/trial load may still be partial. Wake displays a status banner and issue count so the viewer can evaluate completeness.
Limits shared by both plans
- Maximum five selected fields per gadget.
- Description, attachments, comments, worklogs, and similar heavy fields are not selectable.
- Charts use only configured fields.
- Aggregates use only loaded issues.
Pricing
Pricing, trial length, billing tier, renewal, cancellation, and refunds are controlled by the Atlassian Marketplace listing and Atlassian's billing process. See the Wake listing on the Atlassian Marketplace for current pricing.